Return Policy Page

Return & Exchange

In the odd case that you do not love your Beyond Stylo products, other than product made to order, the customer must write to us at customercare@beyondstylo.com, a prompt response is assured to such mails. Customer can also call us at our customer service number +91 7600060069, which remains open from Monday to Friday between 10.00AM to 05.30PM (ET) except declared holidays.

TERMS & CONDITIONS FOR RETURN

1. These terms of returns and exchange are limited to direct sale by beyondstylo.com only and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale.
2. We may accept returns for store credit only. The store credit must be redeemed within 6 months (180 days) of original purchase date. The original shipping charges and tax will not be refunded.
3. Product must be returned to us within 5 days from the date it was received by customer.
4. Product must be unused, unworn, unwashed and undamaged.
5. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
6. Where provided, belts and any designer packaging such as authenticity cards, dust bags, leather tags etc. must be returned with the product.
7. Damaged or soiled products will not be accepted.
8. Any footwear sought to be returned or exchanged, should be unused. Thus footwear worn for trial purposes must be done on a carpeted surface. Footwear with worn soles will not be accepted for return or exchange.
9. “Beyond Stylo” will not be not responsible for any damage caused in return transit of the product.
10. Goods once sold can only be exchanged for a store credit if they meet our terms and conditions.
11. In case customer wants to exchange an alternative product, other than product made to order, the same is possible. You have to return the product for a credit and purchase the new item a fresh. You can settle the payment from credit available into your account. The original shipping charges will not be refunded. You must write or call to customer care as suggested for return of the product. Stated terms & conditions applicable to return, will also be applicable to return for exchange.

LIST OF NON-RETURNABLE OR NON-EXCHANGEABLE PRODUCTS

1. Accessories, including jewelry, clutches, bags, scarves, etc unless defective.
2. Custom made and Made to order products
3. Unstitched items like Dupattas, Sarees with stitched blouse
4. Altered products as per the specifications/measurements provided by you
5. Products that are purchased in any sale / promotion organized by Beyond Stylo
6. Products which were identified/marked as non-returnable or non-exchangeable at the time of purchase.