Beyond Stylo will ensure that the products are delivered in excellent condition and in the fastest time possible. For items that require shipping charges, we will indicate it clearly during order placement. We ship to United States and Canada. For customers outside United States please email us at email@example.com to find out shipping charges in your country. Our worldwide shipping is under process.
Once you have placed an order, we will send you a tracking number through an email/whatsapp. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery
The estimated delivery time of each product is mentioned on product page. Please take note of the dates given before you proceed to checkout. Most garments will be shipped within 6-8 weeks of receiving the order. Accessories will be shipped within 2 weeks, depending on the designer and product style. However, this is subject to availability. We are not responsible for any delays caused by destination customs clearance processes.
If there is an error in the shipping address you specified at the time of checkout, please email us at firstname.lastname@example.org or call us immediately. We are unable to change a shipping address or redirect orders once items have been dispatched.
Yes, all our products are insured from the time they leave to the time they reach your delivery address. Once a package has been signed for at the delivery address, it is no longer insured. If a product is damaged upon arrival, either refuse to accept it or notify us via email or phone within 24 hours of receipt.
In certain unique situation, depending on order value, customer may be liable to pay additional duty and taxes.
For all other countries Customer products are shipped on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import taxes / duties. As the recipient, you are liable to pay all import duties, custom duty, local Sales/Vat taxes and any other taxes levied by the country in which you are residing or you are importing the product to. Payment of these taxes/duties at the time of delivery is necessary to get the delivery of product from transport/courier agencies .
If the order is cancelled from Beyond Stylo Team due to unable to fulfill, we will refund the complete order amount including shipping charges. If you cancel part of the order, shipping charges will not be refunded.*
In the odd case that you do not love your Beyond Stylo products, other than product made to order, the customer must write to us at email@example.com, a prompt response is assured to such mails. Customer can also call us at our customer service number +91 7600060069, which remains open from Monday to Friday between 10.00AM to 05.30PM (ET) except declared holidays.
Customer is advised to check the ordered products and quantity in the invoice, before accepting the package from the logistics service provider/courier. In case of any discrepancy found, or damage to packet is noticed, please leave a suitable remark on receipt to logistics service provider/courier for accepting the delivery of the products. In case the product is with a manufacturing defect or a wrong product has been received, kindly contact/email at firstname.lastname@example.org customer Service within 24 Hours of receiving the products. Your email should contain comprehensive details of the defects/complaints of the product delivered to you with pictures if possible of box damaged, products. Our principal designer will verify the manufacturing defects, after that our customer service team will email or contact you for the necessary action. The product must be received within 7 days from the date of advice by Customer Service Department. In case, the complaint found is genuine then “Beyond Stylo” will try to rectify the defect or replace the same product to availability and return the product to buyer, if not possible, a store credit will be issued to the buyer.
*Note: The above policies are not applicable for any orders outside United States. To know more about international shipping policies, please email us at email@example.com